FAQ
"The world is a book, and those who do not travel read only one page."
-Saint Augustine
What amenities are in your motor coaches?
ANSWER
Our motor coaches are modern and luxurious with spacious leather seating and extra leg-room similar to first-class seats on an aircraft. You can expect Wi-Fi as well as a DVD player and 110 outlets. Most importantly, our coaches are climate controlled for your utmost comfort, and have fully equipped washrooms.
Will you provide me with information on the sights along the way?
ANSWER
Yes. We have an experienced Tour Director on board who will fill you in on all the important sights along the way. They will also assist with information and arrangements for other excursions not part of your tour. We are happy to help with anything that will make your trip more enjoyable. Just ask us.
How long have your drivers been in the business?
ANSWER
Our drivers are well-seasoned and have been taking care of travelers for over 30 years. The routes for our trips are very familiar routes to our crew.
Can I make requests for a specific hotel floor?
ANSWER
Definitely. We will make sure that the hotel is aware of any specific needs that you have and they will do their best to accommodate.
Are you able to accommodate my food allergies?
ANSWER
Absolutely! Please make us aware of any food allergies that you have. We can make sure that restaurants are aware where meals are included.
I have difficulty carrying my luggage, can you help with that?
ANSWER
Yes we can! Each guest is allowed one bag, and we take care of loading and unloading your luggage for you, and ensure it is delivered to your hotel room.
Can you give me a specific itinerary for the trip?
ANSWER
We can provide all the details, every stop and every visit with all of the expected times for each.
Will we be stopping for several nights in one city or do we pack and move everyday?
ANSWER
One of the reasons our guests love our trips is that every trip has multi-night stays so you can unpack and relax. Usually we stop at the major cities for at least 2 nights and up to 5 nights. We can give you information about your specific trip so that you will see how many nights you stay in each city.
Is every day totally planned for me?
ANSWER
We strike a balance between leisure time and planned tours so that you have time to enjoy what you prefer. If you would like to take in a sight that is not on the tour, we will try to arrange it for you. If possible, we will organize a group so that you can take advantage of a discount as well.
What is your cancellation policy?
ANSWER
DEPOSIT: During this time of uncertainty, we want you to be certain about considering Getaway Vacations for your future travel plans. Book your spot on any of our upcoming trips with NO deposit required until we are able to fully guarantee the trip will be taking place!
FINAL PAYMENT: Due 45 days before departure. Bookings made after this date must be paid in full by credit card at time of booking.
CANCELLATION NOTICE: 45-31 days before departure - 25% penalty, 30 - 22 days before departure - 50% penalty, 21 - 0 days before departure - 100% penalty.
FORMS OF PAYMENT ACCEPTED: Debit, Cheque, E-transfer, Cash
Do I need travel insurance in place prior to my trip?
ANSWER
We suggest you consider travel insurance in case something happens during or before your trip. Some providers are Blue Cross, AMA and RBC. There are many others you can contact to request a quote.
How do I pay?
ANSWER
Payments may be made by cheque, debit, e-transfer or cash. A non-refundable $250 deposit is required to reserve your seat on trips longer than 6 days and the balance is due 45 days prior to your departure date. Call us to process your payment and payment details at 1.800.494.7579. Please note, 5% GST will be added to all trips when applicable.
The Getaway Gallery
"To travel is to live."
- Hans Christian Andersen
